How Diamond Consulate collects, uses and protects information you share with us.
Effective September 22, 2026
Diamond Consulate may collect information you provide directly to us, including your name, email address, telephone number, appointment details, jewelry preferences, project information, messages, and other information you choose to provide. We may also collect limited technical information when you use our website, such as browser, device, usage, and analytics information.
We use information to respond to inquiries, schedule and manage appointments, provide jewelry and design services, communicate about projects and orders, improve our website and client experience, maintain security, comply with legal obligations, and send communications you have requested or consented to receive.
Customer data is not shared with third parties for promotional or marketing purposes. Mobile opt-in and consent are never shared with anyone for any purpose. Any information sharing that may be mentioned elsewhere in this policy excludes mobile opt-in data.
If you provide your mobile number and consent to receive text messages from Diamond Consulate, we may use SMS for Conversational/customer care and Informational messages. These messages may include responses to customer inquiries, appointment scheduling, appointment confirmations and reminders, jewelry consultation coordination and follow-up, customer support, and updates regarding customer orders, projects, and services. Consent to receive text messages is not a condition of purchase.
Mobile opt-in information, SMS consent, and text messaging originator data will not be sold, rented, transferred, shared, or disclosed to third parties or external organizations for marketing or promotional purposes. Mobile opt-in and consent information will not be transferred to external organizations under any circumstances, except where disclosure is strictly required by law.
We may use service providers solely to help us operate our communications and business systems on our behalf. These service providers act on behalf of Diamond Consulate and are not permitted to use mobile opt-in information or SMS consent for their own marketing or promotional purposes. For purposes of the mobile opt-in and consent restrictions in this policy, service providers acting solely on our behalf to provide the messaging service are not permitted to independently use, sell, transfer, or disclose that information.
Message frequency varies. Message and data rates may apply. You may opt out at any time by replying STOP or CANCEL. For assistance, reply HELP. After opting out, you may receive a final message confirming your opt-out.
Contact Us About Text Messages: For questions about our text messages or SMS messaging program, contact Diamond Consulate by email at info@diamondconsulate.com, call (405) 805-1050, or reply HELP to any message.
Contact for SMS and Messaging Questions: If you have questions about our messaging practices, contact Diamond Consulate at info@diamondconsulate.com or (405) 805-1050. You may also write to Diamond Consulate, 5701 N Western Avenue, Suite B, Oklahoma City, OK 73118.
We do not share mobile contact information with third parties or affiliates for marketing or promotional purposes. Information may be shared with service providers to support services such as customer care. All other categories exclude text messaging originator opt-in data and consent; this information will not be shared with any third parties.
SMS Message Types: By opting in, you agree to receive Conversational/customer care and Informational text messages from Diamond Consulate.
These messages may include responses to customer inquiries, appointment scheduling, appointment confirmations and reminders, jewelry consultation coordination and follow-up, customer support, and updates regarding customer orders, projects, and services.
Message frequency varies. Message and data rates may apply.
You can cancel the SMS service at any time. Reply STOP or CANCEL to the phone number from which you received messages. After you send STOP or CANCEL, we may send you an SMS message confirming that you have been unsubscribed. After this, you will no longer receive SMS messages from us unless you opt in again.
If you are experiencing issues with the messaging program, reply HELP for assistance, call Diamond Consulate at (405) 805-1050, or email info@diamondconsulate.com.
Carriers are not liable for delayed or undelivered messages. Message frequency varies based on communication needs. Message and data rates may apply to messages sent to you from us and to us from you. If you have questions about your text or data plan, contact your wireless provider. Consent to receive SMS messages is not a condition of purchase.
For more information about privacy and messaging practices, review this Privacy Policy and Messaging Terms and Conditions at https://diamondconsulate.com/privacy-policy/.
We may share information with vendors and service providers that perform services on our behalf, such as website hosting, appointment scheduling, communications, payment processing, analytics, and other operational support. These providers may access information only as reasonably necessary to perform services on our behalf and are not permitted to use mobile opt-in information or SMS consent for their own marketing or promotional purposes. We may also disclose information when required by law, to protect rights or safety, or in connection with a business transaction. Any information sharing described in this section excludes mobile opt-in data and SMS consent except where disclosure is strictly required by law. We do not sell your personal information.
Our website may use cookies and similar technologies to operate the site, understand site usage, and improve performance. Third-party analytics providers may collect information according to their own privacy practices. Browser settings may allow you to limit or block certain cookies.
We retain personal information for as long as reasonably necessary for the purposes described in this policy, including providing services, maintaining business records, resolving disputes, and meeting legal obligations. We use reasonable administrative, technical, and physical safeguards, but no method of electronic transmission or storage can be guaranteed to be completely secure.
You may ask us to update or correct information you have provided. You may unsubscribe from SMS by replying STOP and may use any unsubscribe mechanism included in an email. Transactional or service-related communications may still be sent when necessary to fulfill a request or provide a service.
Our website may link to or use third-party services, including appointment scheduling and payment or communication providers. Their privacy practices are governed by their own policies, and we encourage you to review them when providing information directly through those services.
Our services are not directed to children under 13, and we do not knowingly collect personal information from children under 13 through this website.
We may update this Privacy Policy from time to time. The effective date shown at the top of this page indicates when this version became effective.
Questions about this Privacy Policy or our privacy practices may be directed to Diamond Consulate, 5701 N Western Avenue, Suite B, Oklahoma City, OK 73118, by phone at (405) 805-1050, or by email at info@diamondconsulate.com.