Eligible workmanship issues and the replacement of stones lost due to a manufacturing defect, subject to inspection and approval by Diamond Consulate.
Jewelry should be brought to Diamond Consulate for a complimentary inspection every six months to help keep the warranty active.
No. Accidental damage, normal wear and tear, loss, theft, improper care, harsh chemical exposure, and damage caused by third-party repairs or alterations are not covered.
Yes, the first standard resizing is complimentary on qualifying rings where the design and setting style permit safe resizing. Certain designs or substantial size changes may not qualify.
Fine jewelry is meant to be enjoyed, but everyday wear can gradually affect prongs, settings, and structural integrity. Routine six-month inspections help identify changes early and are an important part of maintaining warranty coverage.
If you believe your jewelry may have a warranty issue, reserve a consultation so we can inspect the piece and explain the next step.
Reserve an InspectionDiamond Consulate reserves the right to inspect the jewelry and determine whether a claim falls within the terms of the Limited Lifetime Warranty.
The warranty covers eligible workmanship issues and the replacement of stones lost due to a manufacturing defect, subject to inspection and approval by Diamond Consulate.
The original purchaser must bring the jewelry to Diamond Consulate for a complimentary inspection every six months. Missing required inspections may void warranty coverage.
The Limited Lifetime Warranty applies only to eligible jewelry purchased from Diamond Consulate and is valid for the original purchaser.
We are proud to offer a Limited Lifetime Warranty on qualifying jewelry purchased from Diamond Consulate. This warranty covers our workmanship and the replacement of stones lost due to a manufacturing defect, provided the piece has been properly cared for and inspected according to our recommended maintenance schedule.
To keep your warranty active, the original purchaser must bring the jewelry to Diamond Consulate for a complimentary inspection every six months. During these visits, our team examines prongs, settings, structural components, and overall condition to help ensure the piece remains secure and in optimal shape.
Your first standard ring resizing is complimentary where the ring's design, metal, stone placement, and setting style permit safe resizing.
Some eternity styles, specialty metals, intricate settings, or substantial size changes may not be safely resizable. We will inspect the ring and explain the available options before work begins.